Mitsui Garden Hotel Kumamoto offers modern accommodation with a range of amenities and facilities. This 4-star Kumamoto hotel features a cafe, massage services, and complimentary wireless internet access.
Rooms & Amenities
Mitsui Garden Hotel Kumamoto features 225 air-conditioned rooms equipped with refrigerators, flat-screen TVs, and electronic bidets in the private bathrooms. Guests have access to complimentary wired internet and can enjoy a buffet breakfast with both Japanese and Western meal options.
Dining & Nearby Options
Dining options include the on-site restaurant, which serves Japanese and Western food. Nearby, various other dining establishments are available within a short walk from the hotel.
Leisure & Services
Guests can utilize the hotel's leisure facilities, including a garden, while massage services are also offered. Additional conveniences include a 24-hour front desk and laundry services.
Location & Transportation
Mitsui Garden Hotel Kumamoto is conveniently located within walking distance of Kumamoto Castle and multiple bus terminals. Key attractions such as the Kumamoto Zoo and Botanical Garden, along with local transit options, provide ample opportunities for exploration.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.0
Location
9.7
Service
9.0
Dining
7.0
Guest reviews
8.2/10
based on 47 reviews
8.2
8.2/10 based on 3599 reviews
Anna
United States of America,
December
2023
8.4/10
The hotel is situated in the heart of Kumamoto, offering a convenient location close to many tourist spots. The rooms are cozy and equipped with mascot-themed amenities, but the dining options could be improved. The service is attentive and prompt, ensuring a hassle-free stay. However, guests might find the prices slightly high for the overall value provided.
Rooms
8.0
The rooms are comfortable and come with all the required facilities. I loved the cute mascot-themed amenities!
Service
9.0
The staff was incredibly helpful when our door couldn't shut, promptly assisting us and contacting the receptionist for a quick fix. Their service made our stay much more comfortable.
Location
10.0
The hotel is centrally located in Kumamoto, making it easy to access all the travel essentials. It's very close to the major sightseeing areas and the bus terminal.
Dining
7.0
The fried fish served at the dining area was tasty. However, additional dining options would have enhanced the overall experience.
Facilities
8.0
The hotel offers a variety of facilities such as dry cleaning, housekeeping, and laundry services, ensuring a convenient stay for guests.
Kimberly
United States of America,
September
2023
8.2/10
I had a wonderful stay at the hotel. The rooms were clean and comfortable with delightful mascot-themed amenities, making me feel right at home. The service was exceptional, especially when our door had an issue, they promptly assisted in contacting the receptionist to fix it. The hotel is conveniently located in the center of Kumamoto, making it easy to explore all the city has to offer. The dining experience was decent, offering delicious local meats. However, the price seemed a bit high for the value provided.
Rooms
8.0
The rooms were cozy and well-equipped with all the necessary facilities. The suitcases opened smoothly, and the mascot-themed amenities added a fun touch to the stay. The bed was exceptionally comfortable, ensuring a good night's sleep.
Service
9.0
The staff went above and beyond to assist us when our door couldn't shut, promptly resolving the issue. The dry cleaning and housekeeping services were top-notch, ensuring a pleasant and hassle-free stay.
Location
9.0
The hotel's location in the city center of Kumamoto was ideal for exploring the main tourist areas and attractions. It's relatively close to Kumamoto station, providing easy access to transportation.
Dining
7.0
The dining experience offered tasty local meats, which were enjoyable. However, the prices seemed a little steep compared to the value received.
Facilities
8.0
The hotel facilities were convenient and well-maintained, providing everything needed for a comfortable stay.
Neil
United States of America,
July
2023
8.4/10
This hotel is right in the heart of Kumamoto, making it super convenient for travelers. The service was top-notch, especially when we had an issue with our door. The location is unbeatable, near everything you need for a great stay in Kumamoto.
Rooms
8.0
The rooms were cozy and clean, equipped with all the necessary facilities and even had cute mascot-themed amenities. The suitcases open up easily, but the small toilet inside may not be spacious enough for everyone.
Service
9.0
The staff went above and beyond to help us when our door wouldn't shut, promptly contacting maintenance to fix the issue. The dry cleaning and housekeeping services were also excellent.
Location
10.0
The hotel's location right in the city center of Kumamoto is a major plus. It's incredibly convenient, being near the tram station for easy transportation and within walking distance of all the shopping areas and food outlets.
Dining
7.0
However, the overall quality of the food was decent.
Facilities
8.0
The hotel offers great facilities for a comfortable stay, though additional amenities could enhance the overall experience. The value for the money spent is reasonable considering the location and services provided.
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